Last updated: September 25, 2026
All purchases are completed on Payhip. Payhip does not process refunds on behalf of sellers — as the seller, we handle every refund request ourselves. Because digital files are delivered instantly and can be downloaded the moment payment is confirmed, digital purchases are final once the file has been accessed. If you have a technical problem accessing your download, contact us and we will resolve it.
Physical books are custom-printed on demand for your order by Bookvault, our production partner — they are not stocked in advance, so we are not able to offer refunds for change of mind. If your copy arrives damaged, defective, or significantly different from what you ordered, contact us at beatseditions@gmail.com within 14 days of delivery with photos of the issue. We will review it with Bookvault and arrange a reprint or a refund.
Once you accept a quote and work begins on your custom transcription, the fee is non-refundable, given the bespoke, time-based nature of the work. If you cancel before work has started, any deposit paid will be refunded in full.
Email beatseditions@gmail.com with your order details and the reason for your request. We aim to respond within a few business days.